To ensure our new partnership is off to the best possible start, we ask that you review some of the useful documents we have provided in the menu on the right-hand side of the page. Also, please feel free to circulate this section of the website internally as appropriate:
Process for liasing with Casehandlers - this explains how the referrals are made and what we expect from you. We recommend you circulate this to all fee-earners involved in the referral process.
The Caven Caselist - this explains how to report client billings through the monthly Caselist we issue; the admin contact you have appointed should read this.
FAQs - these documents help new firms understand what to expect from the relationship with Caven. We recommend the key contact and fee-earners read through these as they contain some useful general marketing insights.
Please ensure that you have successfully submitted your completed contact preferences form; this will ensure we are referring the type of enquiries that best suit your firm. A link to this form is included in our original email, featuring the welcome video. Please let us know if you’d like the link re-sent.
And don’t forget...
Finally, please don't forget to get the 'recommended law firm' logo added to your website. All instructions can be found at https://www.caven.org.uk/memberfirms/. By displaying the logo on your website you are showing consumers you are part of a recognised network, giving your site external validation.
Please ensure that you have successfully submitted your completed contact preferences form; this will ensure we are referring the type of enquiries that best suit your firm. A copy of this form can be found via this link in your welcome email.