Account Manager position



FindLaw UK, an entrepreneurial business unit of Thomson Reuters, is the UK arm of the world’s leading provider of online legal information and Internet marketing solutions for law firms. FindLaw UK also runs the Caven service, the UK’s leading provider of client-solicitor introductions.
We are looking for an Account Manager on a 12 month fixed term contract to cover maternity, with the potential of becoming a permanent employee. The main focus of this role will be developing client relationships and monitoring account performance in order to maintain and develop the existing network of Law firms. The role is primarily office-based, with occasional visits to customers across the UK.
While experience in account management is preferable, we also value experience in sales or business development and fundamentally be tenacious, focused and dedicated providing outstanding customer service. 

Experience & profile:

  • Minimum of 2 years experience of handling commercial B2B accounts
  • Ability to build positive relationships, facilitating account development & future sales
  • Demonstrable track record of exceeding expectation and targets
  • Highly competent in negotiation and objection handling
  • Highly organized and skilled in multitasking
  • Prepared to go the extra mile to help grow the business
  • Naturally analytical and solution focused
  • Clear communicator with professional charisma & ability to think on your feet

Additionally beneficial:

  • Experience of selling to senior professionals
  • Knowledge of Salesforce
  • Knowledge of the legal sector
  • Spanish and/or French language skills

In return we offer:

  • Competitive basic salary + generous OTE (uncapped)
  • Excellent benefits package to include contributory pension scheme, health insurance, dental, generous holiday allowance
  • Excellent rewards for employees who consistently contribute to the company’s growth
  • A fun and lively working environment in a fast-growth company
If you think you are suitable for this position, please send your CV and a brief introduction via the link and we will respond to candidates that we wish to take forward within 7 working days. Please note that, due to the number of applicants that this role attracts, we are only able to respond to successful candidates.


08001 221 2299
or fill in the form
Our trained advisor contacts you
Your chosen specialist solicitor calls you
Quick enquiry form
What our clients say about us
"I'm very happy with the service you have provided and with Caven. I have already recommended your website to my friends."

Carolina, Employment law, London, Aug 12
"Thank you so much for your recommendation. The solicitor suggested really interesting alternatives, and gave me moral support. I'm so glad I came across your website."

LR, Kingston, Nov 10
"We engaged the solicitor's services and everything has been fantastic. It was such a relief...I wish I had called you earlier and saved myself hours of calls!"

Jaye, Civil litigation, N. Yorks, Feb 13
"Having accepted referrals for several years through Caven, I have been most impressed by the quality of their leads and their professional approach."

AE, Manchester Solicitors, July 09
"I was offered unbiased and honest opinions from the firm you put me in touch with. I felt unpressured and this took a weight off my mind."

KS, Employment law, Oxford, July 12
"Caven's solicitors were fantastic and won me the compensation I was hoping for following my accident."

Tom F, PI, Edinburgh, March 09
"Sincere thanks for making things a lot easier for me and my family. When I contacted you initially I really didn't know where to start and was terrified by what costs might be involved."

TC, London, March 11
"Your service was very quick, easy to use and I got legal advice in a language I could understand. Superb service!"

RC, Bristol, July 11
"Initially I was sceptical about asking a question online (never having done that before) but would do it again and would recommend others do the same."

Pete Chambers, Feb 12
"Without Caven I wouldn't be here right now. Excellent customer service, and representation from the firm, and now I have my Resident Card. Thank you!"

Farah Hawk, Immigration, Oct 12